How much time does AI defect management save?

On average, it reduces MTTR (mean time to resolution) from 4.2 to 1.7 days — a 60% improvement. Automatic triage and complete context eliminate hours of debugging.

What information is automatically captured in defects?

Screenshots, session recordings, console logs, network requests, system state, browser/OS version, and user context — all captured automatically at the moment of error.

How does AI know which team to route the defect to?

AI analyzes error content, affected code, and historical patterns to categorize by severity, problem type, and required expertise, automatically routing to the responsible team.

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Defect Management

Automatic defect capture with complete context. AI-powered analysis, categorization and intelligent routing to accelerate resolution.

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Bug Report & Defect Management

Capture, report, and track issues

12 Open Issues

Bug Capture Tools

Capture bugs with screenshots, videos, and annotations

Screenshot

Screen Recording

Voice Notes

BUG-1024

Critical

Payment processing fails with international cards

In Progress

When attempting to process payments with international credit cards, the transaction fails with error code E4023. This is affecting approximately 15% of our payment attempts.

Reported 2 days ago

Payment

Regression

AI Analysis

Root cause identified: Currency conversion issue in payment gateway

Similar issue found in BUG-982 (resolved 3 months ago)

Recommended fix: Update currency conversion library to v2.3.1

Related Tests

Process international payment

TC-045

Currency conversion

TC-032

Payment gateway integration

TC-028

Trusted for mission-critical systems

60% faster defect resolution

AI eliminates triage and reproduction time. Defects reach the right team with complete context, ready for immediate debugging. MTTR reduced from 4.2 to 1.7 days.

Resolution Time

Comparison

Traditional flow~4.2 products.defectManagement.miniUI.days

With Voidr AI

~1.7 products.defectManagement.miniUI.days

Triage

8h10min

Reproduction

4h0

Debug

12h4h

Complete context without manual effort

Automatic capture of screenshots, recordings, console logs, network requests and system context. AI identifies root cause and suggests fixes.

DEF-1842

Checkout fails with international card

Screenshot + Recording

Automatic capture at error moment

Console + Network

Error: unsupported card

System Context

Browser, OS, user ID, session

AI identified

Less debug time, more dev time

Intelligent routing eliminates ping-pong between teams. AI categorizes by severity, business impact and required expertise, automatically directing to the right owner.

Intelligent Routing

AI routes to right team

DEF-1842: Checkout fails with international card

Severity: High

Category: Payments

Assignee: @payments-team

Savings per defect

60%

Less ping-pong

Who Trusts Voidr

Companies that achieved measurable results in mission-critical systems

50%Testing time reduction

50 diasTo achieve the reduction

"With Voidr, in just 50 days we reduced partner activation testing time by 50%. This not only shortened the rollout of integrations but also increased our ability to launch new operations with speed and confidence."

Oliver Thies Paulini

Engineering Director, BEES Fintech | Growth Group, Ab-Inbev

94%Time reduction (2h → 7min)

287Automated cases

"Voidr transformed our testing routine: we now run 287 cases in just 7 minutes, a process that used to take over 2 hours manually. The support agility and report clarity make all the difference."

Thiago Cedro

QA Leader, Valid

How much does each defect that escapes to production cost?

Personalized technical diagnostic. We analyze architecture and map improvement opportunities.

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