Voidr Integration Support

For questions, issues, or feature requests related to Voidr integrations, reach out to our support team:

• Installation issues — Problems installing or authorizing the bot in your workspace
• Notifications not arriving — Pipeline alerts not being delivered to your configured channel
• Bot not responding — The bot does not respond to mentions or direct messages
• Incorrect responses — AI-generated responses that are inaccurate or unhelpful
• Permission questions — Understanding what permissions the bot uses and why
• Data and privacy — Questions about how your data is handled
• Disconnecting — How to remove the integration and what happens to your data

Bot not responding?

1. Make sure the bot is added to the conversation or space you're messaging in
2. Mention @Voidr AI Bot when messaging in group conversations
3. For direct messages, open the bot from your platform's chat list or apps section
4. Check the Voidr platform under Settings > Integrations to confirm your chat provider is connected

Notifications not arriving?

1. Verify a notification destination is configured in the Voidr platform
2. Confirm the bot is still a member of the configured conversation or space
3. Check that your test pipelines are running and producing results

• Voidr AI Bot for Slack
• Voidr AI Bot for Microsoft Teams
• Voidr AI Bot for Google Chat
• Privacy Policy
• Terms of Use

To request access to, correction of, or deletion of your data, contact our Data Protection Officer at privacy@voidr.co.